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The only difference is that the insert loop has an integrated buffer. This would help reduce signal loss down the (presumably) long cable to your amp. But, if your cables are good and your amp's input is high impedance, then it might not make much difference.

The above is correct. To add a little more detail: In global settings, set Preset 2nd Press to Alternate in global settings. Then, set an alternate preset number for preset #4 (in Presets). This alternate preset is the one that will turn on loops 1, 2, 5 and 6. Also, that alternate preset can be...

You're right, the expression pedal settings only work for a directly connected expression pedal. For a MIDI connected expression pedal, you'll need to use MIDI settings. In H9 Control, go to Pedal Settings > Assign MIDI CC Messages to pedal functions, then select Output Volume. Set it to CC#33...

I recommending asking Strymon about it, if the pedal is set to ignore MIDI clock but isn't ignoring it, it's a problem within the pedal itself.

Where are you located? If in the US, you could email us at support@rjmmusic.com to set up a repair. If outside the US, there may be other options.

Yes, then it would be covered under warranty.

If it's not working even in the setup mode, it's likely a hardware failure in one of the LCDs. A failure on one LCD can make the rest not operate. How easy it is to fix depends on its age. In GTs made around mid-2020 or later, it's fairly easy to replace one LCD (some soldering and desoldering...

Are you sure the pedal is set to the correct channel? It seems like it might be responding to program changes intended for another pedal.

Glad to hear the problem was solved. I didn't see this before you fixed it, but if your specific Axe-Fx configuration was involved, it's unlkely that I could reproduce the problem here.

If you have a PC or Mac with a MIDI interface, you could use it to see what the PBC is sending. That's definitely what I would do next. Or, you could send the PBC in to us, but I recommend doing as much testing as possible first. I get a lot of PBCs in here that end up being fine and I just...

The loop order is shown at the bottom of the screen. It will show loops 1-6 and a "+" for the insert loop. By default, the insert loop is between loop 3 and loop 4, but you can change that using the Loop Order option in the Audio Settings menu.

The file seems fine to me, when using your file, my PBC/6X sends messages when you change presets. There's a pretty limited amount of messages going out, but what you've programmed is what it's sending. For example every preset sends PC#2 to the Big Sky, so you won't see the pedal ever change...

It will keep the insert loop on at all times, so you can plug whatever you like into it and it'll be in the signal path.

Hold 1 and 3 to enter setup. In setup mode, use the labels on the left side of the buttons (up and down arrows to move up and down the menu, Val - and Val + to change a value, Select to enter a sub-menu and Exit to go up one level of menu) Using the above, select Audio Settings, then Insert 1...

That's odd, and sounds like a completely different problem than what I thought it was. It's probably a power supply and/or grounding issue. Ground loops through the USB port are common, and the solution is to get a USB isolator, you can find them on Amazon. They're around $40. The fact that the...

We do have a series of videos online, and there's a lot of information there. It's for the entire Mastermind series of products, because they're all similar. https://www.rjmmusic.com/mastering-the-mastermind/ Because there's so much info there, and it would take a while to digest, here's the...

Please send the actual settings file if you can. If I have the entire file, I can try running it here. Some more information: https://rjmmusic.freshdesk.com/en/support/solutions/articles/240008-how-do-i-send-my-settings-file-to-you-or-anyone-else-

It only sends clock if you tell it to. There's a MIDI clock setting in the MIDI settings tab. Just simply sending a new delay time to the pedal might cause an audible glitch, too. I've never worked with that pedal, so I can't be sure. YOu could test by setting up a button to send only a...

I'm guessing you're using MIDI clock? If so, the other messages are disrupting the MIDI clock stream, and the delay is responding by changing its delay time, similar to turning the knob. I've looked into this a bit and so far haven't found a good way to improve it. MIDI clock is pretty touchy...

Please send me your settings file and I'll have a look.