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I've had issues getting my CC's to work consistently w/ the JX44 v2. After pulling my hair out and swapping every cable I could find; I broke down and emailed my rep at Radial. He responded w/ this: "Sorry to hear about your JX44 issues, more than happy to help. Overall, what you’re...

Hello, I just updated to version 5.3.2 via the 5.3.2 version of the editor. After updating, the editor will not connect or recognize my GT16. The GT16 is functional and showing it has been successfully updated, and my editor is also the newest version...so I'm not sure what is wrong. Hoping...

I plan on using two effect gizmo x's in my rack. One for my electric signal chain, and one for my acoustic signal chain. And, I plan to daisy chain the gizmo's together, by MIDI only, so they both can be controlled by one Mastermind GT. My question is, will the TUNER's on both gizmo's send to...

Would it ever be possible to do an update to the Mastermind GT that would allow it to control the Tap Tempo on a Midas M32/Behringer X32 console? From what I understand it operates on OSC commands and/or Sysex (I know very little about either of those). Any and all help would be appreciated...

Is there no way to assign a MIDI note On and Off function separately? I only get the option of 'Note' it seems? Other controllers I've been using have the option to program both and On & Off, am I missing something? Im running into the problem of being able to turn on a setting, but then not...

Hello, I'm having an issue sending MIDI Note messages via the USB output. Is it even possible to do so? I have a Morningstar device that does this for me, w/ no problem. But, upon programming my GT/10 to do the same, the device I'm controlling doesn't seem to recognize the commands. Can...