GT16 screens not displaying text

GT16user

New Member
Hi!

Unfortunately, the 4 top row button screens of my Mastermind GT16 have stopped working. Has anyone else experienced this?

The screens display the appropriate colour but no text. For a while, the screens would sometimes display partial, glitchy text (see attached pictures) but this has now stopped and only the background colour remains.

The buttons function normally.

Thank you!IMG_0720.JPGIMG_0721.JPG
 
It definitely sounds like an issue with the top row display board, which will have to be replaced or repaired. Please email me at support at rjmmusic dot com and we'll set it up.
 
Hi there, I just purchased a GT16 on Reverb and I can't get any text to appear on the middle row of buttons! I don't see any glitches like these pictures but the same symptom of color screen with no text seems persistent. What might you suggest first a factory reset?
 
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