Hi, I have an older GT22 and when I went to upgrade the latest firmware, I got the Boot V1.0 Awaiting Download error. Now the whole second row of screens does not work. While the firmware has loaded, I cannot configure the GT, since I cannot get into the settings screen on that row. I have gone back and forth with support with no solution. I have tried reloading various other firmwares to no avail. Does anyone here have any insight?