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Faulty Loop on Effects Gizmo

Discussion in 'Effect Gizmo / RG-16 / Rack Gizmo / Mini Effect Gi' started by cgscotto, Jun 26, 2020.

  1. cgscotto

    cgscotto
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    Hi, I am having a problem with a loop on my Effects Gizmo. I submitted a support ticket, but the website was acting weird, so I am not sure it went through. Here is all the relevant information. Thanks.

    RJM Effects Gizmo
    Serial Number 0628
    Blue lights-midi XLR on Front

    Problem: Loop 9 pops when engaged.

    In all these test, no pedals were in any of the loops

    Routing 1
    Guitar-->Input
    Click Stopper-->to amp input
    Amp FX send-->in loop 9
    Output12-->FX return

    What happens:
    Loops 1-8, no pops when engaged
    Loop 9, pops when engaged
    Loops 10-12, smaller pop when engaged

    Fix:
    Bypass loop 9, so FX send goes to the input of loop 10.
    Loops 10-12 silent when engaged

    Routing 2
    Guitar-->Input
    Output 1-4-->to amp input
    FX send-->to Click Stopper in
    Click Stopper out-->In 5-8
    Output 5-8-->in loop 9
    Output Loop 12-->amp FX return

    What happens:
    Loop 9, pops when engaged
    Loops 10-12, smaller pop when engaged

    Fix:
    Bypass loop 9, so Output 5-8 goes to the input of loop 10.
    Loops 10-12 silent when engaged

    Obviously, something must be wrong with Loop 9. Do you have a test I can perform to confirm what the problem is, and is this a repair I might be able to do myself? (If you remember, I wrote to you about a faulty CS in a MEG and following your instructions I repaired it.) If this is not a repair I can do, would it be possible to send it back you for repair. Of course, I will pay for the repair.
     
  2. cgscotto

    cgscotto
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    Well-Known Member

    Joined:
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    Just an update. I contacted RJM customer support, sent my Effect Gizmo to RJM, they found a faulty relay and replaced it, and it is already on its way back to me. The repair was extremely reasonable and I was happy to pay it to have Ron repair the unit. RJM customer support is the best as are their products.
     

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